CASE

The Innofest Method

Innofest helps entrepreneurs and startups to bring their innovation to the market faster by testing it at festivals and in living labs. How do they do that, and what is the essence of the method (KEM) that Innofest has developed to shape experimental environments? 'Entrepreneurship involves risks and the Innofest method offers support.'

KEMs

INVOLVED

Innofest, IMC Weekendschool, Liberation Festival Overijssel, Into The Great Wide Open, Eurosonic Noorderslag, Welcome to The Village, Floriade EXPO, TT Festival, Royal Park Live, Food Inspiration Days, Oerol, Lowlands, Liberation Festival Utrecht, LUNA Festival, Le Guess Who?, Berlijnplein, DGTL, Here Comes The Summer, Amsterdam Light Festival, Waddenfestival, ImpactFest, Expeditie NEXT, FestiValderAa, Paradigm Biergarten, Zwarte Cross, Paradigm Festival, Noorderzon, Zomerparkfeest, Camping site Stortemelk

THEME

Energy & Sustainability
Agriculture, Food & Water
Health & Care
Safety

The extra satisfaction of Innofest

Linda Vermaat, director of Innofest, says from the annual music and arts festival Into the Great Wide Open: 'We are currently testing a wristband here with professional emergency workers and volunteers with a first aid certificate. This wristband should significantly increase the chance of survival in the event of a heart attack. Every year, there are 18 thousand heart attacks in the Netherlands, of which 50% do not end well. This is because resuscitation is often not done properly; for this you have to break someone's ribs and that is exciting. With this wristband you know whether you are doing it right, and that gives you confidence. During these types of tests we get feedback, which the entrepreneur uses to improve the product before it is brought onto the market.'

 

'This is the ideal testing environment for innovations and prototypes, because it has almost everything you would encounter in a 'real' environment!'

Wool mapping

"Companies without a clear social contribution do not need to contact us."

Test setup E-motion chair

The social challenge

Accelerating innovation

The above example shows in a nutshell how Innofest works and what the overarching idea of Innofest and the KEM category is experimental environments is: helping entrepreneurs and startups to experiment with their innovative ideas and test them as best as possible in a 'real' situation. This accelerates product development and 'stimulates innovation', with the aim of bringing about or accelerating positive change. 

And Innofest does that, from a sustainable, social-societal point of view. Innofest does not test every new invention. Vermaat: 'The idea for Innofest was once initiated by three festivals. In fact, festivals are mini-societies with food, drinks, sanitary facilities, medical care, security, external energy grid, signage (read: design), a lot of waste and so on. This is the ideal test environment for innovations and prototypes, because it has almost everything you would encounter in a 'real' environment - including different people in different roles. This gives enough opportunities to test different aspects of new products or services, and to extract the assumptions. In addition, all tests can fall directly under the permit that the festival has already applied for.

But only impactful products and services that connect to a world that is becoming more and more sustainable and must become more sustainable. In that respect, it must add value, it must be right. So companies without a clear social contribution do not have to come to us. And artists who want to “test” their work – no matter how special – at festivals do not either; there is no revenue model behind that. Social entrepreneurship is important. Making the world a better place with the help of new products and services, in other words: 'social impact and making money must go hand in hand.'

Friso Visser, Innovation Lead Innofest and creator of the Innofest method, joins in: 'But we would also like to thank developers of ticketing apps, there are already enough of them. For us, it's really about frontrunners in the first years of their existence.'

Innofest receives 175 'serious' applications annually, of which 60 pass the Innofest selection (and 4 are financed by CLICKNL, ed.). Visser lists a number of imaginative examples: 'Semilla Sanitation always does well. That is a fun one, but also a very serious one – from pee to tea, how do you make water or tea from urine? There is a great need for clean drinking water, in refugee camps for example. Clean drinking water is also one of the Sustainable Development Goals (SDGs) of the United Nations. This could make a huge contribution in that area!

Another one is the E-motion chair, a smart seat cushion that detects discomfort in elderly people with dementia who can no longer express themselves properly. This cushion detects when someone moves in a different way than normal, and can thus warn the nurses to come and take a look. Because you cannot immediately test your first ideas and prototypes with such a vulnerable group as elderly people with dementia, we asked for festival volunteers. In that early stage of technical development, it was also not yet necessary to work with the real target group.

Another one is Desire, a beer brand that wants to make sexual harassment a topic of discussion – with labels that say things like 'With such a short skirt you'll provoke it' or 'Touch me with your horny hands'. This is really interesting, because they do this by means of alcohol: most harassment happens under the influence.

A final, and one of the most successful products we tested is Kumasi, which is made from the pulp around the cocoa bean – only the cocoa bean is used to make chocolate. In this way, cocoa farmers, who earn far too little, now have extra income with something that is normally wasted: delicious tropical cocoa fruit juice. Kumasi is now for sale at Albert Heijn.'

Innolessen with Friso

'Entrepreneurs receive a small course in conceptual and production thinking about test forms from us – tailor-made.'

The 'Test Like the Best' card deck
Innoles: design your test
Innoles: Timeline

The KEMs

The Innofest Method – Assumption is the mother of all fuck-ups

What can Vermaat and Visser tell us about 'the' Innofest Method – the KEM with which they shape the various experiments and test setups? Do entrepreneurs and startups follow the same pattern or do they receive customized help? Spoiler alert: both.

Visser: 'Our experience is that 80-90% of the entrepreneurs have no experience with testing - I immediately notice when someone knows something about design thinking or product development, they understand that testing is a continuous learning process. In any case, we always start with the primal idea: assumption is the mother of all fuck-ups.

Step 1 is therefore for everyone: write down all the assumptions about your product that you have, know or suspect – positive or negative. Then we will use maps of different methods (KEMs) to test with in step 2 to see what data we want and with which tests we can best collect it. Based on this we make a draft design for the 'test plan'. And finally step 3: what do we need for that specifically?

According to this step-by-step plan, entrepreneurs receive a small course in conceptual and production thinking about test forms - tailor-made.'

Vermaat: 'We also sell this structured methodology, which we call Innolessen, externally to start-up programs. After these workshops, the 3 steps, we then test, where we keep a logbook for each entrepreneur with the developments of the entrepreneur. After that, there is one more session to interpret and explain the data correctly. Then you leave the safe test haven and go to the market, to learn further - or you start all over again. A small number of entrepreneurs test with us multiple times.'

Live graph

Besides the fact that the Innofest Method itself is a (meta-)KEM, it also uses many different, other methods in the test phase to test the brand new products and services. to test. What are the most common ones? Visser: 'A/B testing, where you offer two variants each time. That way you can easily and very quickly collect good, often honest feedback.'

Vermaat: 'Another is Wool mapping, where a test group answers questions about purchasing behaviour on a board with nails using a woolen thread, such as: 'how expensive can a product be?' and 'where would you rather buy it, at bol.com or Hema?' People enjoy doing it; a live graph is created and after a while you get an overview of what they think of it at a glance.'

Innofest has a whitepaper written, in which all 30 (design) methods used by them (from Rapid Prototyping and a Minimum Viable Product to Monopoly money and Card sorting) are described.

Clean mobile power from Greener
Grunten Veggie Oats

The result

Support and social impact

Finally, how is their working method experienced, have they tested it themselves? Visser laughs: 'Our approach is now very structured and streamlined. Entrepreneurship involves risks and the Innofest Method offers support. We often hear that.

That doesn't mean that our methodology wasn't right or finished in one go. We have become wiser in practice, we also test our approach or parts of it ourselves (we put our money where our mouth is) and during corona we had the time to write a white paper, to share our insights and methods with the world. That also prompted self-reflection and simplification.'

Vermaat is also particularly pleased with the social impact that Innofest makes through entrepreneurs and impact startups – when it comes to the results of their method. 'We have had more than 250 innovations since 2016, which we have helped with their product development and the acceleration of innovation on the 6 themes of tech, circular, food, energy, water and health. In addition to Kumasi, there are more successful product launches among them, such as the clean mobile power of Greener and for example the veggie oats from Grünten, which are already available at Jumbo and other locations and will also be shown on Dragons' Den on television (on Viaplay) this season.

That – that contribution to a better world time and again – definitely gives extra satisfaction.'

Written by: Nils Adriaans